Seeking: our next great leader

Trinity In-Home Care (TIHC) is a Douglas County, KS based nonprofit organization providing in-home and community supports to elderly and people with physical, developmental and intellectual disabilities. Founded in the mid-‘60s and a 501c3 since 1976, TIHC employs over 100 part-time caregivers who work one-on-one with individuals who receive services. Administrative coordination is a conduit for services funded by KanCare (Medicaid) and private pay with sliding scale, as well a variety of other small contracted payees.

 The Executive Director is responsible for meeting the mission, goals and objectives of TIHC. This person will serve as the chief executive officer of Trinity In-Home Care (TIHC) with primary responsibility for managing the organization’s day-to-day operations, financial management, leading the organization’s programming and fundraising, directing and coordinating the work of a professional staff, and serving as the primary spokesperson for Trinity In-Home Care.

Interested candidates should apply with a resume, cover letter, and three professional references by Dec. 1, 2018. Send via PDF to resumes@tihc.org.

 
 
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Qualifications:

  • Bachelors (required) or Masters (preferred) in business, administration, nonprofit management, health care, social welfare, human resources or related field        

  • Minimum of five years people management experience

  • Minimum of two years non-profit or public services (government) experience

  • Financial management experience

  • Human Resources experience – preferred

  • Fundraising or grant writing experience – preferred

  • Licensed health care professional – preferred

  • Working knowledge of QuickBooks—preferred


leadership

The Executive Director is responsible for maintaining Trinity In-Home Care’s cultural values of Cooperation, Integrity, Optimism, Respect, Compassion and Excellence. This includes the expectations to:

  • Maintain a positive and professional attitude with co-workers, clients, employees, and community representatives.

  • Present a positive and accurate image of the agency.

  • Support the mission of Trinity In-Home Care.

  • Provide prompt, friendly internal and external customer service by exhibiting care, concern, and patience in all interactions.

  • Complete presentations to groups and serve as an agency representative.

  • Work with appropriate office staff members to resolve problems/confusion.

  • Demonstrate leadership skills to create a strong working relationship among staff and board.

relationship building

The Executive Director must possess leadership qualities and soft skills which ensure positive internal and external relationships. This includes the expectations to:

  • Maintain an open and honest line of communication with the Board of Directors. Assist as needed with coordinating board meetings and distribution of information.

  • Serve as an articulate marketer, fundraiser, communicator, advocate, and spokesperson for TIHC’s mission.

  • Initiate and strengthen relationships and collaborations with other community organizations and leaders who are connected to TIHC’s mission and purpose.

  • Provide clear leadership, vision, and direction to guide programs and staff.

  • Participate in advocacy efforts related to TIHC’s mission.

board governance

The Executive Director must work cooperatively with the Board of Directors to ensure the fiduciary compliance of board governance. This includes expectations to:

  • Develop an operational plan which incorporates goals and objectives that work towards meeting the mission of the organization.

  • Implement day to day actions which aim to meet goals outlined in the organization’s strategic plan for long range sustainability, funding, and quality services.

  • Oversee all organizational policies. Review existing policies and recommend changes, as appropriate, to the Board of Directors.

  • Provide support to the Board of Directors by preparing meeting agendas, reports and supporting materials.

  • Lead licensing initiatives directed by the Board of Directors and ensure compliance with local, state, and federal licensing regulations.

  • Responsible for creation, updating and implementation of TIHC’s strategic plan(s).

operations

The Executive Director manages day to day operations for logistical policies and procedures. This includes activities to:

  • Oversee the professional and effective day-to-day operation of the organization.

  • Oversee the planning, implementation and evaluation of the organization's programs and services.

  • Ensure that the programs and services offered by the organization contribute to the organization's mission and reflect the priorities of the Board of Directors.

  • Ensure quality assurance of the programs and services to the clients while also looking for opportunities for improvements.

  • Ensure quality assurance of the management of all employees—administrative and caregivers—while also looking for opportunities for improvements.

  • Oversee the planning, implementation, execution and evaluation of special projects.

  • Ensure compliance with regulations for contracted program payees, including government programs such as Medicaid (KanCare), Veteran’s Administration, and others.

  • Oversee data and information management, technology, and web presence.

  • Address the maintenance needs of the physical office which is owned by Trinity In-Home Care and part of a business park association.

human resources

The Executive Director maintains ultimate responsibility for all Human Resources planning and management. This includes expectations to:

  • Determine caregiver staffing requirements for organizational management and program delivery sufficient to meet demands of client needs. This includes responsibility for recruiting, interviewing, management and other aspects of employee retention or termination.

  • Oversee the implementation of the human resource function, policies, procedures and practices in accordance with all appropriate regulations.

  • Establish a positive, healthy and safe work environment in accordance with all appropriate regulations.

  • Hire and retain administrative staff with the right technical and personal abilities to help further the organization's mission.

  • Ensure that all employees receive an orientation to the organization.

  • Implement a performance management process for all administrative staff which includes monitoring the performance of staff on an on-going basis and conducting an annual performance review.

  • Coach and mentor staff as appropriate to improve performance.

  • Discipline staff when necessary using appropriate techniques in compliance with policies approved by the Board of Directors and Department of Labor standards.

  • Ensure coverage for the on-call phone for employee emergencies.

financial management

The Executive Director maintains ultimate responsibility for financial security, planning and management of the organization. This includes expectations to:

  • Oversee the organization’s financial operations, including sound financial/ dual controls.

  • Oversee the budgetary process which includes working with the Board of Directors to secure adequate funding for the operation of the organization.

  • Ensure accurate and prompt reimbursement from funding sources, including Private Pay clients, but also Medicaid (KanCare), Veteran’s Administration, and others.

  • Approve day to day expenditures (accounts payable) within the authority delegated by the Board of Directors, in accordance with policies for dual controls and within the annual budget approved by the Board.

  • Monitor the cash flow of the organization, addressing shortages in accordance with policies as set forth by the Board of Directors.

  • Manage investments of the organization in accordance with policies as set forth by the Board of Directors.

  • Provide the Board of Directors with comprehensive, regular reports on the revenues and expenditures of the organization.

  • Confirm monthly reconciliation of all monies, including banking and investment accounts.

  • Oversee an annual agency independent audit and filing of 990 reports to the IRS.

  • Research new or unique funding sources, and define financial return on administrative investment if pursuing said funding sources.

  • Oversee the development and implementation of fundraising plans, including but not limited to the execution of any fundraising activities, including direct mail or events.

  • Cultivate and support relationships with individual donors, corporate sponsors and other independent funding sources.

  • Responsible for completion of written funding proposals and any subsequent management, compliance and reporting to funders.

Trinity In-Home Care’s team of administrative staff have a physical proximity and job description overlap that benefits from an engaged, thoughtful Executive Director who can maintain a sense of humor during challenging times. The Executive Director must be outward-looking; comfortable speaking in groups and engaging with community partnerships. Awareness of the complexity of circumstances which impact service delivery will support the Executive Director when making difficult decisions which have competing values and no obvious “right” choice. This person will have the responsibility for encouraging the health and well-being of clients and employees alike by establishing self-care behaviors and maintaining healthy boundaries. Strong attention to detail and time management abilities will ensure the Executive Director is successful in meeting the day to day demands of the position.

 Trinity In-Home Care’s office culture is one where the intensity of the work brings along interpersonal relationships which result in a closeness between all levels of staff, a great deal of shared vulnerability and can be the source for a great deal of laughter, joy and professional fulfillment.

 

Interested candidates should apply with a resume, cover letter, and three professional references by Dec. 1, 2018. Send via PDF to resumes@tihc.org.

FLSA Status: FT, Exempt

Salary range: $55,000 to $70,000

Benefits: Generous PTO and health insurance

Reports to: Board of up-to 12 volunteer Directors